Best Sellers

Balmoral Malt 70cl
Balmoral Malt 70cl

47.00 / $61.10


Adult
Adult

11.50 / $14.95


Balmoral Guide
Balmoral Guide

5.95 / $7.74


 New Products
Balmoral Christmas Card Limited Edition
Balmoral Christmas Card Limited Edition

2.99 / $3.89


 V1.1 ©Balmoral Estate 2014




About Us

This web site is owned and operated by Balmoral Estates who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details are as follows:

The Estates Office
Balmoral Estates
Ballater
Aberdeenshire, AB35 5TB

Telephone : 013397 42554
E-mail: info@balmoralcastle.com
Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from outwith the UK, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

If your purchase is for someone else an invoice will not be included - however a gift card with your address will be sent with the order.
Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee

Balmoral Estates warrant that all goods promoted for sale on this site are of satisfactory quality. Specifications on this website of the goods to be sold, are not intended to be binding and are intended only to give a general description of the goods.

We reserve the right to:

(i) make any changes in the specification necessary to comply with any applicable legal requirements; and

(ii) change the specification published on this website provided this does not materially affect the quality or performance of the goods. In all other respects, and to the maximum extent permissible, We make no other warranties or promises about the goods, and any implied warranties are excluded.
Reaching Us

If you need to reach us, please contact us as soon as possible.

Our Contact details are as follows:

The Estates Office
Balmoral Estates
Ballater
Aberdeenshire, AB35 5TB

Telephone : 013397 42554
E-mail: info@balmoralcastle.com